Information
Privacy policy
1. KEY TERMS
1.1. Company or Data Controller means Pikselis, UAB, a private limited liability company established and operating under the laws of the Republic of Lithuania, legal entity code 122284369, registered office at Kalvarijų g. 151, Vilnius.
1.2. Customer or Data Subject means a natural person, a customer of the Company (including visitors of the website), whose personal data is collected by the Company.
1.3. Online Store means the Company's online store at https://www.pikselis.lt.
1.4. Services means all services provided by the Company.
1.5. Personal Data means any information relating to a natural person, the Data Subject, whose identity is known or can be established directly or indirectly by reference to data such as a personal identification number or one or more factors specific to the physical, physiological, mental, economic, cultural or social identity of that person.
1.6. Processing of Personal Data means any operation performed on personal data: collection, recording, accumulation, storage, classification, grouping, combination, alteration (supplementing or correcting), provision, publication, use, logical and/or arithmetic operations, retrieval, dissemination, destruction or any other operation or set of operations.
1.7. Partner means a legal entity providing services to the Company related to the Company's activities, selling goods to it or carrying out joint projects with the Company, including but not limited to marketing campaigns, joint sales campaigns, loyalty programmes and the like, in the media, on websites, in the Online Store, in retail stores, retail chains and elsewhere.
1.8. Cookie means a small piece of text information that is created automatically while browsing the website and stored on the visitor's computer or other device.
1.9. Direct Marketing means activities intended to offer goods or services to persons by post, telephone or any other direct means and/or to ask for their opinion on the goods or services offered.
1.10. Privacy Policy means this document, which sets out the principles and rules for the Processing of Personal Data when using the services of the Online Store.
1.11. Account means the Customer's main login details for the Online Store, consisting of one email address and a Password.
1.12. Password means a unique combination of numbers, letters, or numbers and letters or other symbols created by the Customer which, when entered, allows logging in to the Online Store.
2. GENERAL PROVISIONS
2.1. The Customer grants the Company the right to perform all Personal Data processing operations to the extent and for the purposes set out in this Privacy Policy.
2.2. Personal Data is processed in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania, other legal acts governing the processing and protection of Personal Data, and this Privacy Policy.
2.3. The Company processes Personal Data in accordance with the following principles:
2.3.1. Personal Data is collected for specified and legitimate purposes;
2.3.2. Personal Data is processed accurately, fairly and lawfully;
2.3.3. Personal Data is adequate and limited to what is necessary for the purposes for which it is collected and further processed;
2.3.4. Personal Data is kept up to date;
2.3.5. Personal Data is kept in a form which permits identification of the Data Subject for no longer than is necessary for the purposes for which the data was collected and processed;
2.3.6. All information about Personal Data is confidential;
2.3.7. The Customer's Personal Data and personal information will not be used for unlawful purposes.
2.4. By purchasing in the Online Store the Customer is deemed to have read the current version of the Privacy Policy and to agree with it. If the Customer does not agree with any part of the Privacy Policy or with the Privacy Policy as a whole, the Customer must not place an order or purchase goods in the Online Store.
2.5. The Privacy Policy is available in the Online Store and may be printed at any time. The Privacy Policy may be amended, supplemented or updated at the Company's discretion. The new version of the Privacy Policy is published in the Online Store.
2.6. The Customer may place an order in the Online Store without registering, or through their Account after registering in the Online Store.
2.7. When first registering in the Online Store through an Account, the Customer must provide their email address, create a secure Password and provide accurate Personal Data to the Online Store. The Customer is responsible for its correctness. Once the Account is created, the Customer is assigned an identification code.
2.8. When using the Services and purchasing in the Online Store, the Customer must always provide accurate Personal Data to the Online Store and is responsible for its correctness.
2.9. The Customer has the right to change and supplement the Personal Data in the Account at any time or to contact the online store with a request to delete the Account.
2.10. The Customer must not disclose the Password to third parties and must keep it safe; otherwise all related liability rests with the Customer.
3. COLLECTION, USE, CORRECTION AND STORAGE OF PERSONAL DATA
3.1. The Company respects every Customer's right to privacy. The Customer's Personal Data (i.e. first name, last name, email address, telephone number, delivery address for goods/services, age/year of birth, payment details for goods/services (bank account number, payment method and the like), purchase history and, with the Customer's consent, age, gender, date of birth and place of residence) is collected and processed for the following purposes:
3.1.1. For the purpose of electronic commerce. The following Personal Data is processed: first name, last name, email address, telephone number, delivery address for goods/services, age/year of birth, IP address, payment details for goods/services. Personal Data used for the purpose of electronic commerce is stored for 5 (five) years from the date of the last login to the Online Store.
3.1.2. For the purpose of Direct Marketing. The following Personal Data is processed: first name, last name, telephone number, email address, address, age, gender, date of birth, place of residence. Personal Data used for the purpose of Direct Marketing is stored for 5 (five) years from the date of the last login to the Online Store.
3.2. The Customer may consent to the processing of their Personal Data (first name, last name, telephone number, email address, address, age, gender, date of birth, place of residence) for the purpose of Direct Marketing. If, having consented to the processing of their data for the purpose of Direct Marketing and to receiving Direct Marketing messages, the Customer later no longer wishes this and informs the Company, the Company will stop processing their Personal Data for the purpose of Direct Marketing and will not send the Customer any electronic newsletters, except information related to the Customer's order.
3.3. The Customer has the right at any time to withdraw the consent referred to in clause 3.2 for the Company to process the Customer's Personal Data for the purpose of Direct Marketing by sending a notice to the Company by email to [email protected], clearly stating that they withdraw their consent to the use of their Personal Data for the purpose of Direct Marketing and do not wish to receive any Direct Marketing messages.
3.4. The Customer may also exercise their right to object to the processing of their Personal Data for the purpose of Direct Marketing by clicking the corresponding link in every email sent.
3.5. The Customer, as a Data Subject, has the following rights related to the processing of the Customer's Personal Data:
3.5.1. to obtain from the Company information about the processing of the Customer's Personal Data, to access their Personal Data and to learn how it is processed;
3.5.2. to obtain from the Company information about the sources from which and what Personal Data of the Customer has been collected, the purpose of processing, and the recipients to whom it is provided and has been provided during at least the last 1 (one) year;
3.5.3. to request rectification or erasure of the Customer's Personal Data, or suspension of the processing of their Personal Data except storage, where the Personal Data is processed in breach of the Law on Legal Protection of Personal Data of the Republic of Lithuania and other laws.
3.6. To exercise these rights the Customer must present a passport, identity card or driving licence. The Company provides the Data Subject with information about the processing of their Personal Data free of charge once a year. The Customer may exercise the rights set out in clause 3.5 by email to [email protected]. The Company may correct, change or delete Personal Data or suspend its processing only after the identity of the Customer making the request has been verified.
3.7. The Customer's Personal Data is not disclosed to third parties, except in the following cases:
3.7.1. when the Customer's consent has been obtained, as set out in this Privacy Policy;
3.7.2. Personal Data is provided for the purpose of electronic commerce to Partners that provide services to the Company related to the Company's activities;
3.7.3. to competent authorities in the cases provided for by the laws and legal acts of the Republic of Lithuania.
3.7.2. Payments in the Online Store are processed through the neopay platform operated by AB NEO Finance (Ukmergės g. 126, Vilnius), so your personal information required to execute and confirm the payment will be transferred to AB NEO Finance.
3.8. The Customer is aware of their right to object to the processing of their Personal Data for the purpose of Direct Marketing, i.e. the Customer may object immediately or later.
3.9. The Customer agrees that their Personal Data may be transferred to Partners when fulfilling the Customer's order placed in the Online Store, when the Company provides Services to the Customer, and to the Company's Partners as set out in clause 3.7.
3.10. If the Customer does not agree with the Privacy Policy, the Customer will not be able to use the services of the Online Store.
3.11. The Company implements organisational and technical measures to protect Personal Data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.
3.12. The Customer agrees that, where required by instructions of competent authorities and/or where the Customer's Personal Data may have been used in unlawful activity, or there is reasonable suspicion of identity theft under pre-trial investigation by competent law enforcement authorities, or there are other legitimate grounds or purposes, their Personal Data may be stored on the Company's servers for longer than set out in this Privacy Policy.
3.13. Upon receiving a Data Subject's instruction or enquiry related to the processing of Personal Data, the Company replies to the Customer, granting the request/instruction or giving reasons for refusal, no later than within 30 (thirty) calendar days from the date of the Data Subject's request. If the Data Subject so wishes, the reply is provided in writing.
3.14. So that the Company can offer the Customer full services in the Online Store, with the Customer's consent Cookies are stored on the Customer's computer (device); they are used to recognise the Customer as a previous user of the Online Store, to collect visitor statistics of the Online Store and information about the shopping cart. The Customer may at any time review which Cookies are stored and delete some or all of them.
3.15. To learn more about cookies, for example how to manage or delete them, visit www.allaboutcookies.org.
4. OTHER PROVISIONS
4.1. The Company has the right to change or supplement the Privacy Policy in whole or in part. Supplements or changes to the Privacy Policy take effect from the day of their publication.
4.2. If you have questions, contact us at [email protected]